<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Customer Service on WebNotes</title><link>https://v2.webnotes.in/categories/customer-service/</link><description>Recent content in Customer Service on WebNotes</description><generator>Hugo</generator><language>en-IN</language><lastBuildDate>Sun, 17 May 2026 00:00:00 +0000</lastBuildDate><atom:link href="https://v2.webnotes.in/categories/customer-service/index.xml" rel="self" type="application/rss+xml"/><item><title>How to contact the PPFAS investor desk</title><link>https://v2.webnotes.in/how-to-contact-ppfas-investor-desk/</link><pubDate>Sun, 17 May 2026 00:00:00 +0000</pubDate><guid>https://v2.webnotes.in/how-to-contact-ppfas-investor-desk/</guid><description>&lt;p&gt;Most investor-desk contact is for housekeeping: a bank-account change, a KYC reconciliation, an SIP debit that didn&amp;rsquo;t go through, a scheme clarification you couldn&amp;rsquo;t find in the FAQ. PPFAS handles those through several channels (email, phone, ISC, SelfInvest in-app, and CAMS as the RTA), and the channel you pick affects how quickly your issue lands with the right person. The harder cases (a formal grievance under the &lt;a href="https://v2.webnotes.in/sebi-investor-charter-mutual-funds/"&gt;SEBI Investor Charter&lt;/a&gt;
) are covered separately at &lt;a href="https://v2.webnotes.in/how-to-file-complaint-ppfas/"&gt;how to file a complaint with PPFAS&lt;/a&gt;
; this guide is about the routine.&lt;/p&gt;</description></item></channel></rss>