How to change your email address on Zerodha

From WebNotes, a public knowledge base. Last updated 12 May 2026. Reading time ~7 min. Level: Beginner.

Key facts

Time required	1–3 business days
Cost	Nil
Verification method	OTP on new email; Aadhaar OTP or mobile OTP for identity verification
KRA update	Propagates to KRA within 3–5 business days after approval

Your registered email address at Zerodha is used for contract note delivery, account statements, tax documents (P&L and tax P&L reports), security alerts, and official communications from Zerodha. It is also the primary credential for raising support tickets and the fallback for login recovery. Keeping the email address current is important for account security and tax compliance.

This guide explains how to update the email address on a Zerodha account.

Step 1: Log in to Zerodha Console

Open Zerodha Console in a browser. Log in using your Client ID and password (plus the 2FA OTP on your registered mobile or authenticator app).

Step 2: Navigate to profile personal details

Go to Profile (accessible from the top navigation or left sidebar). Within the profile page, find Personal details. Your current registered email address is displayed here.

Step 3: Initiate the email change

Click the Edit or pencil icon next to the email address.
Enter the new email address.
Click Submit or Send OTP.

Zerodha will ask for identity verification before processing the change. The verification typically uses:

OTP on the registered mobile number: An OTP is sent to the currently registered mobile. Enter it to confirm the change request is authorised.
Aadhaar OTP (in some flows): UIDAI OTP on the Aadhaar-linked mobile for additional verification.

If the online change flow is not available for your account (this can occur if Zerodha has flagged the account for enhanced verification), raise a support ticket at support.zerodha.com from the current registered email. Attach a self-attested PAN copy and request an email address update. Zerodha support will guide you through the offline process.

Step 4: Verify the new email address

After the change request is submitted and identity is verified, Zerodha sends a verification email to the new email address. This email contains a confirmation link.

Open the new email inbox and click the confirmation link. This confirms that you own the new email address. The link typically expires within 24 hours; if it expires, resubmit the change request in Console.

Step 5: Confirm the update

Log back in to Console after clicking the verification link. Under Profile > Personal details, the email address should now show the new value. If it has not updated within one business day of clicking the verification link, contact support.

The change also propagates to:

Zerodha Kite: Login recovery and email alerts go to the new address.
CDSL: CDSL CAS statements and alerts are routed to the email registered on the BO account; this typically updates within 3–5 business days.
KRA: The central KYC record is updated at the relevant KRA (CAMS KRA or KFintech KRA). Subsequent KYC checks by other intermediaries will see the new email.

Contract note delivery

Zerodha delivers daily contract notes to the registered email as a SEBI requirement (SEBI Circular SEBI/MRD/SE/AT/36/2003-04 and subsequent circulars on contract note delivery). After the email change, ensure that the new email is not filtering Zerodha contract notes to spam. Add no-reply@zerodha.com and support@zerodha.com to the new inbox’s safe-sender list.

If you have set up any email rules at your old email provider that forward Zerodha messages, update those rules.

Tax document access

Annual Tax P&L reports, capital gains summaries, and Form 26AS-aligned statements are sent to the registered email at year-end. If your email changes mid-year, ensure Zerodha’s records show the new email before the tax document dispatch cycle (typically March–May).

What can go wrong

Mobile OTP not accessible: If the registered mobile number is also not accessible (lost or deactivated), both verification factors (mobile OTP and email link) are unavailable. In this case, contact Zerodha support with identity documents for an offline process. Recovery in this situation takes 5–10 business days.
Verification link expires: The verification email link expires after 24 hours. If you do not click it in time, the change request is cancelled and you must resubmit.
New email already in use on Zerodha: If the new email address is already the primary email on another Zerodha account, the system rejects the change. Use a unique email address.
KRA mismatch: If the new email differs from what is on your KRA record, subsequent broker onboarding processes may show a discrepancy until the KRA record updates. The propagation is automatic but may take up to 7 business days.
Contract notes going to old email: Contract notes for trades placed after the email change confirmation will go to the new email. However, historical contract notes (before the change) are accessible by logging in to Console > Reports > Contract notes, regardless of the registered email.

References

SEBI KYC Registration Agency (KRA) Regulations, 2011, Regulation 12 (updating KYC records).
SEBI Circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2022/70, 25 May 2022, Centralised mechanism for reporting change of address and related details.
SEBI Circular SEBI/MRD/SE/AT/36/2003-04 (electronic contract note delivery requirements).
Zerodha Support, “How to change my registered email address”, support.zerodha.com (accessed May 2026).

WebNotes Editorial Team prepares factual how-to guides based on publicly available regulatory documents and broker disclosures. WebNotes is not affiliated with Zerodha Broking Limited. Procedures are subject to change; verify current requirements at support.zerodha.com before acting.

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WebNotes Editorial Team

The WebNotes Editorial Team covers Indian capital markets, payments infrastructure and retail investor procedures. Every article is fact-checked against primary sources, principally SEBI circulars and master directions, NPCI specifications and the official support documentation published by the intermediary in question. Drafts go through a second-pair-of-eyes review and a separate compliance read before publication, and revisions are tracked against the SEBI and NPCI rule changes referenced in the methodology section.

Last reviewed: 12 May 2026
Conflicts of interest: WebNotes is independent. No relationship with any broker, registrar or bank named in this article.