How to check your KYC status for a Zerodha account
You check your KYC status for a Zerodha account on a KYC Registration Agency (KRA) portal, not inside Zerodha itself, because the status that controls your trading is held at the KRA, not by the broker. Enter the PAN registered on your account at any one of the five KRA websites, CVLKRA, NDML KRA, CAMSKRA, KFin (Karvy) or DotEx, and the portal returns one of a short list of statuses: Validated, Registered, On Hold, Rejected or Under Process. This guide shows the exact lookup, explains what each status means for your ability to trade, and tells you what to do when the status is anything other than Validated.
The reason to check is concrete. Since November 2022 the KRAs have re-verified every securities-market KYC record against the issuing sources, and the result of that exercise is the status sitting on your PAN today. As of 31 March 2024, 73 per cent of the 10.83 crore investor records were Validated, 15 per cent Registered and 12 per cent On Hold (Joint Press Release by all KRAs, 25 April 2024). If your account suddenly cannot place orders, an On Hold status is a common cause, and the only way to know is to look it up.
Conflict-of-interest disclosure. This guide is published by the WebNotes Editorial Team for informational purposes and is written independently. WebNotes operates a Zerodha account-opening referral programme, disclosed on the pages that carry the referral link; this guide does not carry it and earns no referral commission from the procedure described here.
Step-by-step procedure
The numbered Procedure box at the top of this guide gives the sequence. The H3 subsections below expand the portal-by-portal variations and the meaning of each status.
1. Open a KRA portal
Go to any one of the five KRA websites. The five are CVLKRA (CDSL Ventures), NDML KRA (NSDL Database Management), CAMSKRA , KFin or Karvy KRA, and DotEx (NSE). The five are interoperable under the SEBI (KYC Registration Agency) Regulations, 2011, which means a record uploaded to any one is visible to all, so a single lookup reads your record wherever it physically sits. You do not need to guess which KRA Zerodha used.
2. Find the KYC Inquiry option
On the portal’s home page, look for “KYC Inquiry”, “KYC Status” or “PAN Inquiry”. CVLKRA labels it KYC Inquiry; CAMSKRA and KFin use similar wording. This is a public lookup, not a logged-in area.
3. Enter your PAN and the captcha
Type the PAN registered on your Zerodha account, enter the captcha or security code, and submit. To protect the record, some portals then send a one-time password to the mobile number or email on the KYC; enter it to release the status. This is why access to your registered mobile or email is a prerequisite.
4. Read the status
The portal returns your KYC status. Note three things: the status word itself, the KRA name shown, and the date against the record. The five statuses you may encounter are explained in the section below. If the field reads “Under Process”, a re-KYC or modification you submitted is still being verified; check again after the KRA’s processing window.
5. Try another KRA if no record is found
If the first KRA returns “No record found”, do not assume you have no KYC. Repeat the same PAN lookup on a different KRA, because your master record may sit elsewhere. CVL KRA and CAMS most commonly hold broking and mutual fund investors, so they are good second tries.
6. Cross-check the CKYC record if needed
If no KRA shows a record at all, check the central CKYC repository at ckycindia.in using your PAN and other identifiers, to confirm whether any central KYC record exists. The CKYC number and the KRA status are different things: you can hold a CKYC record yet have no usable securities-market KYC, in which case a fresh KYC through Zerodha is the route. See how to check KYC status on CAMS or KFin for the mutual fund angle on the same lookup.
7. Act on the status
If the status is Validated, you are done; nothing is required. If it is Registered, On Hold, Rejected or stuck Under Process beyond the processing window, start a re-KYC through Console so the corrected and re-verified particulars move the record to Validated.
What each status means for trading
The statuses are defined by the SEBI-mandated framework (circular SEBI/HO/MIRSD/SECFATF/P/CIR/2024/41 dated 14 May 2024) and the joint KRA release of 25 April 2024. They translate directly into what you can and cannot do on Zerodha.
Validated. All attributes, PAN, name, date of birth, address, email, mobile and the PAN-Aadhaar linkage, are authenticated against the issuing source. You can transact freely and open accounts anywhere with no resubmission. This is the target state.
Registered. Verified on the documents you submitted, but the address was not source-validated against Aadhaar, typically because you used a non-Aadhaar officially valid document. You keep trading on your existing Zerodha account, including continuity of existing SIPs and mutual fund holdings, but a new account or folio elsewhere needs a fresh KYC.
On Hold. A verification failed, primarily PAN-Aadhaar seeding not done or failed, or email or mobile validation failed. Transactions are restricted until you fix it. If the cause is seeding, complete PAN-Aadhaar linking in income-tax records to make the PAN operative; if it is email or mobile, update the failed particular and lodge a modification, then re-KYC.
Rejected. The KRA could not accept the KYC, often due to a document mismatch or a failed validation. Start a fresh re-KYC with correct, matching PAN and Aadhaar so the KRA can re-process.
Under Process. A submission is mid-verification. Wait for the KRA’s processing window, then re-check; if it does not resolve, raise a ticket with Zerodha.
| Status on the KRA portal | Trade on existing Zerodha account? | Open a new account elsewhere? |
|---|---|---|
| Validated | Yes | Yes, no resubmission |
| Registered | Yes | No, fresh KYC required |
| On Hold | Restricted until fixed | No |
| Rejected | Restricted | No, re-KYC first |
| Under Process | Pending verification | Pending |
Why the status sits at the KRA, not in Zerodha
Zerodha is a SEBI-registered intermediary that uploads your KYC to a KRA; the KRA, not Zerodha, runs the validation against the Income Tax Department, UIDAI and the email/mobile checks, and assigns the status. That is why the authoritative place to read your status is the KRA portal. Zerodha will surface a re-KYC banner in Console when your status is not Validated, but the underlying record, and the fix, live at the KRA. For the detail of how CKYC, the KRA record and re-KYC interact for a Zerodha account, read Zerodha CKYC and re-KYC .
See also
- Zerodha CKYC and re-KYC
- CKYC number explained
- How to re-KYC a Zerodha account
- How to update KYC using DigiLocker
- How to check KYC status on CAMS or KFin
- How to update your address with the Zerodha KRA
- How to change your registered mobile number on Zerodha
- How to change your registered email on Zerodha
- How to verify PAN and Aadhaar on Zerodha
- How to reactivate a dormant Zerodha account
- KYC Registration Agency
- KRA ecosystem
- Zerodha KRA
- Central KYC Records Registry
- CERSAI
- CKYC for mutual funds
- KYC for mutual funds
- PAN-Aadhaar linking
- Aadhaar
- DigiLocker
- SIP
- Zerodha
- Zerodha Console
- Kite by Zerodha
- Demat account
- SEBI
- Clients of special category (CSC)
External references
- CVLKRA KYC inquiry portal
- CAMSKRA portal
- NDML KRA portal
- CERSAI CKYC portal (ckycindia.in)
- Zerodha support: KYC re-activation
- SEBI
References
- SEBI circular SEBI/HO/MIRSD/SECFATF/P/CIR/2024/41 dated 14 May 2024 (KYC Validated, Registered, On Hold framework and validation attributes).
- SEBI circular SEBI/HO/MIRSD/SECFATF/P/CIR/2023/169 dated 12 October 2023 (uniform KYC validation standards by KRAs).
- Joint Press Release by all KYC Registration Agencies, 25 April 2024 (status definitions and the 73/15/12 per cent split across 10.83 crore records as of 31 March 2024).
- SEBI (KYC Registration Agency) Regulations, 2011 (KRA interoperability and the public KYC inquiry facility).
WebNotes Editorial Team prepares factual how-to guides based on publicly available regulatory documents and broker disclosures. WebNotes is not affiliated with Zerodha Broking Limited, the KRAs, or CERSAI. Portal layouts, statuses and procedures are subject to change; verify the current process on a KRA website and at support.zerodha.com before acting.