How-to Order book Display Kite

How to fix the Order book showing dates instead of quantity on Kite

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If the Kite order book is displaying date values in the quantity column (or vice versa), the data is intact server-side; what you are seeing is a client-side column shift in the rendered table.

Conflict-of-interest disclosure. This guide is published by WebNotes Editorial Team for informational purposes. WebNotes has no commercial relationship with Zerodha.

Step-by-step procedure

Six steps per the procedure infobox. The notes below explain the cause and the safety check before contacting support.

Cause: column-shift rendering

Kite web renders the order book as an HTML table. A few situations can cause cells to render under the wrong column header:

  1. Stale CSS or HTML asset. A partial update to Kite’s web build left the browser caching old column widths.
  2. Browser zoom not at 100%. Zoom levels above 110% or below 90% can collapse narrow columns and shift their content.
  3. CSS-injecting browser extension. Some extensions add padding / margin rules that conflict with Kite’s CSS.
  4. OS-level font scaling. Outside default scaling, columns may overflow.

Safety check: data is intact

Before assuming the order book itself is broken, verify the underlying data is correct:

  1. Open the Kite mobile app.
  2. Navigate to Orders.
  3. Confirm the order book has correct dates and quantities.

If the app shows correct data, the issue is web-side rendering, not server-side. Proceed with the diagnostic steps.

After hard-refresh

A hard-refresh (Ctrl+Shift+R / Cmd+Shift+R) re-downloads the HTML, CSS and JS files for Kite web. This fixes 80% of column-shift cases instantly.

After incognito test

If the issue persists in normal browsing but is fixed in incognito, an extension is responsible. Identify by disabling extensions one-by-one or by adding kite.zerodha.com to the extension’s exclude list.

When all else fails

For a persistent issue across browsers and reset attempts:

  1. Take a screenshot.
  2. Submit a ticket via Console > Support > Technical issue.
  3. Include browser, OS, and a screenshot.

The screenshot helps the engineering team reproduce the issue. The data being misaligned is a relatively rare bug; most reports turn out to be a stale cache.

See also

External references

References

  1. Zerodha Support, Order book display issues, support.zerodha.com.
  2. Zerodha Support, Kite web rendering troubleshooting, support.zerodha.com.

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The WebNotes Editorial Team covers Indian capital markets, payments infrastructure and retail investor procedures. Every article is fact-checked against primary sources, principally SEBI circulars and master directions, NPCI specifications and the official support documentation published by the intermediary in question. Drafts go through a second-pair-of-eyes review and a separate compliance read before publication, and revisions are tracked against the SEBI and NPCI rule changes referenced in the methodology section.

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Conflicts of interest
WebNotes is independent. No relationship with any broker, registrar or bank named in this article.