How-to SoA error correction

How to handle Statement of Account (SoA) errors for mutual fund

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SoA errors typically arise from RTA processing issues or rare data entry errors. AMC’s standard correction process resolves most. Major errors require escalation.

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Step-by-step procedure

See the procedure infobox above.

Common SoA errors

ErrorLikely cause
Missing transactionRTA processing delay
Wrong NAVCut-off rule misapplied
Wrong unit countBonus / split misprocessed
Capital gains miscalculationFIFO error
Wrong scheme nameFolio merger / rebranding

See also

External references

References

  1. SEBI (Mutual Funds) Regulations, 1996.
  2. AMFI Best Practice Guidelines on records management.

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