How-to KYC KRA mobile update

How to update mobile number on mutual fund KYC (KRA)

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Updating the mobile number on your mutual fund KYC is a KRA-level change, not an AMC-level change. Once the KRA processes the modification, the new mobile cascades to all your existing and future folios across all AMCs via the KRA ecosystem.

This guide covers the online and offline procedures for resident individuals.

Conflict-of-interest disclosure. This guide is published by WebNotes Editorial Team for informational purposes. WebNotes has no commercial relationship with any KRA, AMC, or RTA. No affiliate commission is earned from KYC updates.

Step-by-step procedure

See the procedure infobox above. Below are expanded notes.

1. Identify your KRA

The five SEBI-registered KRAs are:

  • CVL KRA (CDSL Ventures): the largest by record count.
  • CAMSKRA (CAMS Investor Services).
  • KFinKRA (KFin Technologies).
  • NDML KRA (NSDL Database Management Limited).
  • BSEKRA (BSE Limited).

Your KYC is registered at exactly one of these; the AMC will display which KRA holds your record.

2-6. Online flow

The online flow is OTP-driven. Both the old and new mobile receive an OTP for verification, so you confirm both ownership of the old number (or email fallback) and reachability of the new one.

7. Offline route

If you have lost access to the old mobile and email, you must use the physical form. The form (KYC Change Request Form, KCRF) is downloadable from any KRA’s portal or available at CAMS and KFin service centres.

8. Cascade to AMC folios

The KRA pushes the new mobile to all AMCs in the KRA ecosystem. You don’t need to file separate mobile-update requests with each AMC. However, AMCs may take an additional 1-2 working days to refresh their folio records.

Common scenarios

Lost old mobile

Use the email OTP route. If both are lost, the offline KCRF form is the only option.

Changed mobile due to network port

Treat as a regular update. The MNP-ported number remains the same digits, but if the new SIM is in a new device, the OTP delivery may be temporarily affected.

NRI mobile (international)

KRA portals may not always accept international numbers; check the specific KRA’s policy. Some allow it with country-code prefix; others require an Indian mobile.

See also

External references

References

  1. SEBI (KYC Registration Agency) Regulations, 2011.
  2. SEBI Master Circular for KYC dated 12 October 2023 (SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2023/171).
  3. AMFI Best Practice Guidelines on KYC and CDD.
  4. CAMS / KFin / CVL / NDML / BSE KRA operational manuals.

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The WebNotes Editorial Team covers Indian capital markets, payments infrastructure and retail investor procedures. Every article is fact-checked against primary sources, principally SEBI circulars and master directions, NPCI specifications and the official support documentation published by the intermediary in question. Drafts go through a second-pair-of-eyes review and a separate compliance read before publication, and revisions are tracked against the SEBI and NPCI rule changes referenced in the methodology section.

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WebNotes is independent. No relationship with any broker, registrar or bank named in this article.