Kite alert notifications
Kite alert notifications are the messages Zerodha sends when a price alert fires: an in-app or browser notification on the Kite interface, plus an email to the address registered with your account. The alert itself is evaluated and fired on Zerodha’s servers, so a notification that never reaches your screen does not mean the alert failed; it means the delivery failed, and the Alerts section still records the trigger. Understanding that split, server-side firing versus device-side delivery, is the key to diagnosing every “my alert didn’t notify me” case.
This article sets out the notification channels Kite uses, the events that generate an email (a trigger, and separately an auto-disable), how Alert-Triggered Orders add a second placement notification, how to enable push and browser notifications on each platform, where the authoritative log of fired alerts lives, and the common reasons a notification does not arrive. It is the reference companion to the add-an-alert how-to and to the alerts-disabled fix.
Conflict-of-interest disclosure. This guide is published by the WebNotes Editorial Team for informational purposes and is written independently. WebNotes operates a Zerodha account-opening referral programme, disclosed on the pages that carry the referral link; this guide does not carry it and earns no referral commission from the procedure described here.
The notification channels
Kite delivers a triggered alert through two channels, and an ATO adds a third event.
| Channel | When it fires | Depends on |
|---|---|---|
| In-app or browser notification | The moment an alert triggers | Push permission on the app, or notification permission for kite.zerodha.com in the browser |
| When an alert triggers, and separately when an alert is auto-disabled | The email address registered with the Zerodha account; no setup | |
| ATO placement notification | When an ATO’s linked orders are placed on the exchange | Push and email; in addition to the trigger notification |
The in-app or browser notification is the fast channel: it appears on the device you are using the instant the alert fires, if the device has permission and is reachable. The email is the durable channel: it goes to your registered address regardless of which device, if any, is open, so it is the one that reaches you when you are away from the screen. For an ATO, Zerodha sends push and email notifications on both the trigger and the order placement, so you get separate confirmation that the alert fired and that the basket reached the exchange.
Server-side firing versus device-side delivery
This is the single most useful fact about Kite notifications: the alert fires on Zerodha’s servers, not on your device. Zerodha’s monitoring evaluates your condition against the live tick feed centrally. When the condition is met, the server fires the alert, moves it out of the active set, sends the email, and pushes the notification. The push notification is the only part that depends on your device being online and permitted.
The practical consequence is that a missing notification almost never means the alert failed to fire. If you set an alert, the price clearly crossed your level, and you saw nothing, the first check is the Alerts section at kite.zerodha.com/orders/alerts: if the alert has moved out of the active list, it fired, and only the notification delivery to your device fell through. This is also why a closed app or browser does not stop an alert: the server fires it and the email lands either way. The one genuine case where an alert does not fire, a missed tick, is covered separately in the alert-not-triggered diagnosis.
Enabling push and browser notifications
A notification only reaches your device if the channel is permitted. Each platform handles this in its own settings, not inside Kite.
Kite app on Android. Open Settings, then Apps, then Kite, then Notifications, and enable the notification categories. Android can also throttle background apps under battery optimisation; exempt Kite from aggressive battery saving if notifications arrive late or not at all.
Kite app on iOS. Open Settings, then Notifications, then Kite, and enable Allow Notifications along with the alert styles you want. iOS Focus modes and the Scheduled Summary can hold or batch notifications; check those if alerts arrive delayed.
Kite web in the browser. On your first alert, Kite prompts to allow notifications; click Allow. If you previously denied it, open the browser’s site settings for kite.zerodha.com and switch notifications to Allow. Some browsers periodically revoke notification permission for sites you have not visited recently, so this can need re-enabling.
Email. Email notifications need no setup; they go to the address registered with your Zerodha account. If trigger emails are missing, check the spam or promotions folder and confirm the registered email is current in your profile.
The notification log: where fired alerts are recorded
There is no separate notification inbox inside Kite; the Alerts section is the log. A triggered alert leaves the active list, which is itself the record that it fired. For an ATO, the orders the alert placed appear in the order history page, identified by a bell icon, so the placement is logged alongside your other orders. The two emails, the trigger email and, for an ATO, the placement email, form a dated trail in your inbox that you can search after the fact. Together these are the authoritative record; treat the on-screen push as a convenience, not the system of record.
Why a notification may not arrive
A notification can fail to reach you for several reasons, none of which mean the alert did not fire.
Push permission is off or revoked. The most common cause. The app or browser permission was never granted, was turned off, or, on the web, was auto-revoked. The alert still fired and emailed; only the push fell through.
The device was offline or the app was killed. A device with no connectivity cannot receive a push at the moment of firing. The email still arrives when the device reconnects, and the Alerts section still shows the alert as fired.
Battery optimisation or a Focus mode held it. Android battery saving and iOS Focus or Scheduled Summary can delay or suppress a push. The notification may arrive late or be batched rather than appear instantly.
The email went to spam. Trigger and disable emails can be filed under spam or promotions by the mail provider. The email was sent; the filter hid it.
You expected a notification from a one-time alert that already fired. A simple alert fires once and turns off. If it fired earlier, it will not fire again, and editing it does not re-arm it; see the modify-or-delete guide.
In every case the diagnostic is the same: check the Alerts section. If the alert moved out of the active set, it triggered, and the problem is delivery, which you fix by enabling the channel. If it is still active and the price genuinely crossed the level, the issue is the alert, not the notification, and the missed-tick diagnosis applies.
The auto-disable email
Separately from trigger notifications, Kite emails you when an alert is auto-disabled. The disable events are a corporate action that moves the instrument’s price by more than 2 per cent (extraordinary dividends, bonuses, splits, or rights issues), a derivative contract expiry, a delisting, suspension or series change, and the lapse of the 365-day alert validity. The email is a prompt: a disabled alert no longer monitors, so if you still want the condition watched, you re-enable or recreate it. The full set of disable conditions and the re-enable steps are in the alerts-disabled guide.
See also
- Kite alerts
- How to add and customise alerts on Kite
- How to modify or delete an alert on Kite
- Alert-Triggered Order (ATO) on Kite
- How to fix alerts that got disabled on Kite
- How to fix a Kite alert that did not trigger
- How to use Sentinel for cloud alerts
- Trigger price versus limit price
- Basket order on Kite
- GTT order on Zerodha
- How to place a GTT order on Kite
- Limit order on Kite
- Market order on Kite
- SL-M order on Kite
- Order validity types
- How to use the marketwatch on Kite
- How to enable biometric login on Kite
- Kite web reference
- Kite mobile app
- Kite by Zerodha
- Zerodha
- Zerodha Console
- National Stock Exchange
- Bombay Stock Exchange
- SEBI
External references
- Zerodha support: What are Kite alerts and how do I use them?
- Zerodha support: Why are Kite alerts disabled?
- Zerodha support: Why is a Kite alert not triggered even though conditions met?
- Zerodha support: What is Alert Triggers Order (ATO)?
- Kite alerts page
References
- Zerodha support, What are Kite alerts and how do I use them? (notification on Kite web/app plus email when an alert triggers; as of 21 June 2026).
- Zerodha support, Why are Kite alerts disabled? (email notification sent when an alert is disabled; disable conditions; as of 21 June 2026).
- Zerodha support, What is Alert Triggers Order (ATO)? (push and email notifications on ATO trigger and order placement, bell icon in order history; as of 21 June 2026).
- Zerodha support, Why is a Kite alert not triggered even though conditions met? (server-side firing and missed-tick behaviour; as of 21 June 2026).