Account Closure on WebNotes

How to raise a Zerodha ticket after the account is closed

Sat, 20 Jun 2026 00:00:00 +0000

To raise a Zerodha ticket after your account is closed, go to support.zerodha.com, open the help article that matches your need, tap Create ticket, and select No at the login prompt, since a closed account no longer logs in. Enter the email that was registered on the closed account, describe the request with your former client ID, submit, and verify the ticket with the OTP sent to that email.

Closing a trading and demat account ends your login, but it does not end your need for support. Final statements, the capital-gains report for the year you traded, a residual balance left in the ledger, a duplicate contract note for an old trade, or simple proof that the account was closed can all be needed months after the account is gone, often at tax-filing time. Because the normal create-ticket flow offers a login that a closed account cannot complete, the route is the no-login path: you identify yourself by your old registered email and an OTP rather than by signing in.

How to reactivate a voluntarily deactivated Zerodha account

Sat, 20 Jun 2026 00:00:00 +0000

A Zerodha account you closed on your own request, a voluntary deactivation, cannot be reactivated; it is permanently closed, and the route back to trading is to open a fresh Zerodha account with full KYC, not to revive the old one. This is the point that trips people up, because a different situation, the dormant account , genuinely is reactivated through re-KYC. The two look similar from outside, “my account isn’t working, how do I get it back”, but the answer is opposite: a dormant account comes back through a re-KYC flow, a closed-on-request account does not come back at all.

How to close a Zerodha account

Tue, 12 May 2026 00:00:00 +0000

This guide explains how to permanently close a Zerodha demat and trading account, covering prerequisites, the form submission process, and what happens to any residual holdings or balance.

Step 1: Settle all open positions and outstanding dues

Log in to Zerodha Kite and confirm that the Positions tab shows no open intraday, futures, or options positions. Check the Console equity dashboard to verify that your MTM (mark-to-market) balance is zero or positive.