Demat Freeze on WebNotes

Purchases blocked: CDSL doesn't allow credit (P and ZP group stocks)

Sun, 21 Jun 2026 00:00:00 +0000

The Kite error “Purchases are blocked as CDSL doesn’t allow credit” appears when you try to buy a BSE P group or ZP group scrip that CDSL , the depository, has not admitted for credit into a demat account. Zerodha holds every client demat account with CDSL, so if CDSL will not accept the security, the broker has no way to deliver the shares on settlement and blocks the buy order before it leaves Kite . The block sits at the depository level, not at the broker, which is why no support ticket reverses it.

How to freeze and unfreeze your Zerodha demat account

Sat, 20 Jun 2026 00:00:00 +0000

You can voluntarily freeze your own Zerodha demat account , or specific securities within it, against debit, credit, or both, using the CDSL freeze facility. A debit freeze stops the holdings being sold or transferred out, which makes it a direct defence against an unauthorised sale if your login is ever compromised. You execute the freeze by submitting the CDSL freeze/unfreeze request form to Zerodha, eSigned and raised through a support ticket ; CDSL processes it within 72 working hours and charges nothing.

Zerodha email: your registered mobile number is blocked

Sat, 20 Jun 2026 00:00:00 +0000

A Zerodha email stating that your registered mobile number is blocked means the number appears on the Telecom Regulatory Authority of India (TRAI) list of inactive or disconnected numbers. SEBI requires every demat account to carry an active mobile number so that one-time passwords and trade alerts reach only the account holder, and Zerodha sends this notice so you update the number before communications start failing. It is a security and compliance message, not a marketing email.