Zerodha grievance redressal mechanism

Mon, 11 May 2026 00:00:00 +0000

Zerodha Broking Limited, as a SEBI-registered stock broker (registration number INZ000031633; see Zerodha SEBI registration), is required by SEBI to maintain a structured grievance redressal mechanism for its clients. This mechanism operates across multiple tiers, beginning with Zerodha’s own internal support system and escalating, if necessary, through exchange-level dispute resolution, SEBI’s SCORES platform, and SEBI’s SMART ODR (Online Dispute Resolution) portal. This article describes each tier of the mechanism, the regulatory basis for each, the timelines involved, and the practical steps available to a client with an unresolved complaint.

Grievance Redressal on WebNotes

Zerodha grievance redressal mechanism