AMFI investor grievance escalation matrix

Tue, 12 May 2026 00:00:00 +0000

The AMFI investor grievance escalation matrix is the structured framework that defines the sequence of complaint redressal channels available to mutual fund investors in India when they have a grievance against an asset management company (AMC), a registrar and transfer agent (RTA), or an AMFI-registered distributor . The matrix is published by the Association of Mutual Funds in India (AMFI) and reflects the interplay between AMC-level complaint handling, AMFI’s own quasi-regulatory oversight, SEBI ’s SCORES platform, and the Securities Appellate Tribunal for unresolved disputes.

Investor Complaint on WebNotes

AMFI investor grievance escalation matrix