https://v2.webnotes.in/tags/kyc-troubleshooting/Recent content in KYC Troubleshooting on WebNotesHugoen-INSat, 20 Jun 2026 00:00:00 +0000https://v2.webnotes.in/how-to-fix-stuck-kyc-zerodha/Tue, 12 May 2026 00:00:00 +0000https://v2.webnotes.in/how-to-fix-stuck-kyc-zerodha/<p>This guide provides specific troubleshooting steps for each stage of the Zerodha KYC process, covering why each step fails and what to do to resolve it, for both new account opening and KYC update (re-KYC) situations.</p> <aside class="callout callout--key" role="note"> <strong class="callout__label">Prerequisites</strong> <div class="callout__body"><ul> <li>An active Zerodha sign-up session or an existing Zerodha account undergoing re-KYC.</li> <li>The registered mobile number and email address used for the application (needed to resume the session).</li> <li>Knowledge of which specific step is stuck or failing. The sign-up status page at zerodha.com/open-account shows the current incomplete step.</li> <li>Patience: some fixes require actions outside Zerodha&rsquo;s platform (such as updating Aadhaar mobile, activating a PAN, or correcting a bank account name). These external actions may take several business days before the KYC can be resumed.</li> </ul> </div> </aside> <hr> <h2 id="step-by-step-procedure">Step-by-step procedure</h2> <h3 id="step-1-identify-the-stuck-step">Step 1: Identify the stuck step</h3> <p>Log in to zerodha.com/open-account or follow the resume link from the Zerodha sign-up email. The status page shows a numbered progress indicator with the current incomplete step highlighted. Note the step name before proceeding to the relevant fix below.</p>