How to create a Zerodha ticket without logging in

Sat, 20 Jun 2026 00:00:00 +0000

Yes, you can create a Zerodha support ticket without logging in. On the support portal at support.zerodha.com, open the help article that matches your issue, tap Create ticket, select No at the login prompt, enter an email address, describe the problem, attach any files, submit, and enter the OTP sent to that email to verify and create the ticket. The OTP replaces the password as your proof of identity.

The no-login route exists for the moments when login is exactly what you cannot do. You may have forgotten your password or user ID , lost access to your 2FA , be a prospective client with no account yet, or have a closed account that no longer signs in. In all of these, the normal create-ticket flow would dead-end at the login step. The no-login path routes around it by verifying you through an email OTP instead, so a support channel stays open even when your credentials do not work.

How to raise a Zerodha ticket after the account is closed

Sat, 20 Jun 2026 00:00:00 +0000

To raise a Zerodha ticket after your account is closed, go to support.zerodha.com, open the help article that matches your need, tap Create ticket, and select No at the login prompt, since a closed account no longer logs in. Enter the email that was registered on the closed account, describe the request with your former client ID, submit, and verify the ticket with the OTP sent to that email.

Closing a trading and demat account ends your login, but it does not end your need for support. Final statements, the capital-gains report for the year you traded, a residual balance left in the ledger, a duplicate contract note for an old trade, or simple proof that the account was closed can all be needed months after the account is gone, often at tax-filing time. Because the normal create-ticket flow offers a login that a closed account cannot complete, the route is the no-login path: you identify yourself by your old registered email and an OTP rather than by signing in.

No Login on WebNotes

How to create a Zerodha ticket without logging in

How to raise a Zerodha ticket after the account is closed