How to fix a DigiLocker or Aadhaar OTP failure during Zerodha onboarding

Sat, 20 Jun 2026 00:00:00 +0000

A DigiLocker or Aadhaar OTP failure during Zerodha onboarding almost always traces to one fact: the one-time password is delivered only to the mobile number seeded with your Aadhaar at UIDAI , and the number you are holding is not that one. The DigiLocker eKYC step logs you in through Aadhaar and an SMS OTP to the Aadhaar-linked mobile, so if that mobile is stale, ported away from, or never linked, no OTP arrives no matter how many times you tap resend. This guide diagnoses the failure in order, from the trivial causes to the structural one, and gives the two real fixes: update the Aadhaar mobile at UIDAI, or open the account through the offline route.

Zerodha eDIS T-PIN OTP

Wed, 20 May 2026 00:00:00 +0000

The Zerodha eDIS T-PIN + OTP flow is the dual-factor authorisation used (historically and in residual cases) for selling CDSL-held shares without a physical DIS slip. The flow combines the holder’s CDSL T-PIN (a 6-digit transaction PIN) with a one-time password (OTP) sent to the registered mobile, providing strong authentication.

How the flow works

When you place a sell order on Zerodha Kite for CDSL-held shares (in cases where eDIS is still used):

OTP on WebNotes

How to fix a DigiLocker or Aadhaar OTP failure during Zerodha onboarding

Zerodha eDIS T-PIN OTP

How the flow works