How to respond when Zerodha emails asking you to re-submit documents

Sat, 20 Jun 2026 00:00:00 +0000

When Zerodha emails asking you to re-submit documents, verify the email’s sender domain first, then submit the requested documents through a support ticket at support.zerodha.com within 30 days; once valid documents are submitted the account is unblocked within 48 working hours, and if you miss the 30-day window the account is blocked until you do submit. The request is legitimate where it comes from a Zerodha domain and routes you to a ticket; it is a phishing attempt where it comes from a lookalike domain or asks for your password, OTP or a payment.

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How to respond when Zerodha emails asking you to re-submit documents