PAN Verification on WebNotes

How to fix a failed PAN verification during Zerodha account opening

Fri, 19 Jun 2026 00:00:00 +0000

A Zerodha account application will not move past the identity stage until the permanent account number clears verification. Zerodha checks the PAN you enter against the Income Tax Department database in real time through the KYC Registration Agency network. When that check returns an error, the sign-up stalls at the PAN step and no fee, eKYC, or e-sign step opens until it is resolved. This guide covers the three documented causes of the failure, a name or date-of-birth mismatch with the Income Tax record, an inoperative PAN, and a PAN that is not linked to Aadhaar, and the exact sequence to clear each one.

Why Zerodha collects PAN and Aadhaar through DigiLocker

Fri, 19 Jun 2026 00:00:00 +0000

DigiLocker is a Government of India platform run by the Ministry of Electronics and Information Technology (MeitY) under the Digital India Programme that issues and verifies official documents digitally and shares them with a requester only after the document holder gives consent. When you open an account at Zerodha , the broker uses DigiLocker as the route to pull a digitally signed Aadhaar straight from UIDAI , and it separately fetches permanent account number (PAN) details straight from the Income Tax Department. This article explains what DigiLocker is, why a stock broker relies on it for paperless eKYC , what data actually changes hands, the consent and privacy model behind it, and how the DigiLocker pull differs from a plain Aadhaar OTP eKYC.

How to verify PAN and Aadhaar e-sign with Zerodha

Tue, 12 May 2026 00:00:00 +0000

This guide covers the PAN verification and Aadhaar-based electronic signature (e-sign) steps during Zerodha account opening, explaining the technical process, the legal significance of the e-sign, and the common failure points with their solutions.

Step-by-step procedure

Step 1: Enter PAN and date of birth

At the beginning of the Zerodha sign-up flow (zerodha.com/open-account), the first data entry screen asks for: