How to reset the Zerodha support code (ZPin)

Sat, 20 Jun 2026 00:00:00 +0000

The Zerodha support code, which Zerodha also labels the ZPin or telephone code, is a four-digit identifier that the interactive voice response (IVR) system asks for to authenticate you before it connects your call to a Zerodha support agent. You did not choose it and it is not a login credential. It does one job: it proves the caller is the account holder when the call comes from a number that is not registered on the account. You reset it through Console after a one-time-password (OTP) check, and you can view it any time in the Kite app, Kite web, or Console.

How to reach Zerodha support from an unregistered number

Fri, 19 Jun 2026 00:00:00 +0000

When you cannot use your registered mobile number, a lost SIM, a number you have stopped using, travel on a different number, the usual call-and-login path to Zerodha breaks because both depend on that number. This guide covers the routes that still work: the call route that authenticates you with a support code instead of the registered SIM, the ticket route on the support portal, and the registered-number change itself, along with the identity verification Zerodha requires at each step.

Support Code on WebNotes

How to reset the Zerodha support code (ZPin)

How to reach Zerodha support from an unregistered number