Articles tagged “Support Ticket”
8 articles.
- How to track a Zerodha ticket
Track a Zerodha ticket on support.zerodha.com: tap Track tickets, sign in, open My tickets to see every ticket and its status. Updates also arrive by email.
- How to respond when Zerodha emails asking you to re-submit documents
Verify the email's sender domain, then submit the requested documents through a Zerodha support ticket within 30 days; the account is unblocked within 48 …
- How to raise a Zerodha ticket after the account is closed
Closed your Zerodha account and cannot log in? Create a ticket on support.zerodha.com, select No at the login prompt, enter your old email, and verify with an …
- How to create a Zerodha ticket without logging in
Yes. On support.zerodha.com, open the matching article, tap Create ticket, select No at the login prompt, enter an email, attach files, submit, and verify with …
- How to create a support ticket at Zerodha
Create a Zerodha support ticket on support.zerodha.com: open the matching help article, tap Create ticket, log in, describe the issue, attach up to 6 files.
- How to claim a refund of an account opening fee at Zerodha
Resident-individual opening is free, so most clients paid nothing. This guide covers when an opening fee is refundable, how to raise the ticket, and the cases …
- How to attach files to a Zerodha ticket
Attach files to a Zerodha ticket: tap Choose file when creating it, or use My tickets or an email reply to add up to 6 files, each under 5 MB, when responding.
- How to attach files larger than 5 MB to a Zerodha ticket
Files over 5 MB will not attach to a Zerodha ticket. Upload to Google Drive, set Anyone with the link, copy the link and paste it into the ticket. Compress or …