Support on WebNotes

How to reach Zerodha support from an unregistered number

Fri, 19 Jun 2026 00:00:00 +0000

When you cannot use your registered mobile number, a lost SIM, a number you have stopped using, travel on a different number, the usual call-and-login path to Zerodha breaks because both depend on that number. This guide covers the routes that still work: the call route that authenticates you with a support code instead of the registered SIM, the ticket route on the support portal, and the registered-number change itself, along with the identity verification Zerodha requires at each step.

Zerodha customer care number

Wed, 20 May 2026 00:00:00 +0000

Zerodha customer care is reached primarily via the Zerodha Support ticket portal (the preferred channel). Phone-based support is offered with specific numbers for trading-related, account-related, and grievance escalations. This article is a contact reference; always verify the latest numbers on support.zerodha.com .

Primary channel: Support portal

The recommended channel for most issues:

support.zerodha.com

Features:

Knowledge base: Searchable articles for common issues.
Ticket system: Submit specific issues; track status.
Article-attached actions: Many articles offer self-service options.
24/7 accessible.

Tickets are typically responded to within 24-48 hours during trading days.

How to reconcile a missing fund credit on Zerodha

Tue, 12 May 2026 00:00:00 +0000

A missing fund credit occurs when money is debited from your bank account during a Zerodha deposit attempt but does not appear in the trading account within the expected timeframe. This situation is uncommon but can arise due to a payment gateway timeout, an NPCI routing delay, or a bank-side processing error. Regardless of the cause, the money does not disappear; it is either held in a pending state by the payment processor, queued by the bank, or flagged for a return credit. This guide explains how to systematically trace the missing credit, obtain the relevant reference numbers, verify via the Zerodha Console ledger, and escalate to Zerodha support or the Reserve Bank of India ’s Consumer Grievance Portal if needed.