CMR and CML physical request charges at Zerodha
Overview
The Client Master Report (CMR) and the Client Master List (CML) are official documents issued by the depository (CDSL) through the depository participant (Zerodha) that contain the client’s demat account details. These documents include the client’s name, address, demat account number, PAN, bank account details, and other KYC information registered with CDSL.
At Zerodha, the digital (electronic) version of the CMR is available free of charge and can be downloaded at any time from the Zerodha Console back-office platform or the CDSL website. Physical copies of the CMR requested through Zerodha carry a processing charge of Rs 20 plus courier charges, plus 18 percent GST on the Rs 20 processing fee.
What the CMR contains
The CMR is the CDSL-issued document that provides authoritative confirmation of a client’s demat account particulars. It is typically required by:
- Banks: When a client wants to link a new bank account to their demat account, the bank may require a CMR as proof of the existing demat account details.
- Transfer of holdings from another DP: When shares are being transferred from another broker/bank’s demat account (CDSL or NSDL) to Zerodha’s demat, the receiving institution may need a CMR.
- Nominee registration: Some institutions require a CMR as part of the nominee registration process.
- Legal proceedings: Courts, tax authorities, or regulatory bodies may require a certified CMR as part of documentation.
- Corporate actions: Some registrars and transfer agents require a CMR for processing corporate action entitlements.
CMR versus CML
| Document | Issued by | Content | Typical use |
|---|---|---|---|
| CMR (Client Master Report) | CDSL via the DP (Zerodha) | Client’s own demat account details – name, address, BO ID, PAN, bank details | When the client needs to provide their own demat details to a third party |
| CML (Client Master List) | CDSL | Master list of all clients under the DP | Used internally by DPs; clients typically do not need this |
For practical purposes, individual clients almost always need the CMR, not the CML. When someone refers to requesting a “CML from Zerodha,” they may mean they want a CMR. Zerodha’s support documentation uses “CMR” for the client-facing document.
Charge structure
| Request type | Charge |
|---|---|
| Digital CMR (downloadable PDF from Console) | Free |
| Physical CMR (hard copy mailed to registered address) | Rs 20 + courier + 18% GST on Rs 20 |
| Courier charges | At actuals (typically Rs 50-100 for domestic delivery) |
For a physical CMR sent by courier within India: approximately Rs 20 + Rs 23.60 (18% GST) + Rs 60-80 courier = total approximately Rs 100-120.
How to obtain a CMR
Digital CMR (free)
- Log into Zerodha Console (console.zerodha.com)
- Navigate to the profile section or the demat account section
- Download the CMR as a PDF
- The digital CMR can also be obtained from CDSL’s website (mycams.com/cdsl) using the client’s BO ID and PAN
The digital CMR is accepted by most institutions as valid proof of demat account details. It carries CDSL’s digital stamp and is treated as an authoritative document.
Physical CMR (paid)
- Submit a written or online request to Zerodha’s customer support
- Zerodha submits the request to CDSL
- CDSL issues the physical CMR and sends it to Zerodha, which forwards it to the client’s registered address by courier
- The charge is debited from the client’s trading ledger
When a physical CMR is specifically required
Most institutions in India now accept digital CMR copies (whether printed by the client or received as an email attachment from CDSL/Zerodha). However, some older-format institutions, government departments, or legal proceedings may specifically require a physically stamped and signed CMR from the DP. In such cases, a physical CMR from Zerodha is necessary.
Comparison with other brokers
The CMR digital download is free across all major brokers. Physical CMR charges vary:
- Groww: Rs 50 + GST approximately (physical)
- Upstox: Rs 25 + GST (physical)
- Angel One: charges vary
Zerodha’s Rs 20 processing fee is at the lower end of physical CMR charges among major brokers. The courier component adds the most to the total cost.
See also
- Zerodha brokerage structure overview
- AMC at Zerodha
- DP charges on Zerodha
- DDPI one-time charge
- Account opening charges
- Zerodha
References
- Zerodha Charges page, support.zerodha.com/category/charges (accessed May 2026)
- CDSL easiest portal – CMR download instructions
- SEBI (Depositories and Participants) Regulations 2018 – obligations of DPs regarding client documentation
- Zerodha Console user guide – CMR download